How do I get to The Projector?

Please click on “LOCATION”, for detailed instructions. Note that we’re in Golden Mile Tower not Complex. If you’re walking in, do take the lifts in the front of the building next to the Taxi Drop-off point to avoid navigating through the labyrinth that is Golden Mile Tower! If you are driving, please park at Level 5 – the doorway up a short flight of stairs at the carpark leads directly into our cinema. Look out for the murals on the wall!

What time does your box office open?

Our box office opens 7 days a week: Mon – Fri 6.00pm – 8.30pm and Sat/Sun/Public Holidays from 1.00pm – 8.30pm.

Can I hire the cinema?

Yes you can! Please head over to our “HIRE” page or drop us an email at hire@theprojector.sg

Can I buy food at the cinema?

For sure! Intermission Bar serves a whole variety of nibbles from popcorn and nachos to heartier fare like grilled sandwiches and sliders with fries. We’ve got draft beer, coffee and wine to go along with it. Only food and drinks from Intermission Bar is allowed in the cinema! Check out “CAFE” for more information.

What buses can I take to The Projector?

Please refer to “LOCATION” for more details.

What are the nearest MRT stations?

By Foot

Nicoll Highway Station on Circle Line (5 min)

Lavender Station on East-West Line (13 min)

Bugis Station on East-West Line and Downtown Line (13 min)

Please refer to “LOCATION” for more details.

Why is it so cold?

Unfortunately our cinemas are cooled by central air conditioning and we are unable to control their temperature!

Will you show banned films?

I’m afraid not – we’re still bound under IMDA’s rules and regulations :(

What kind of movies will you show?

Please refer to our “Films and Events” to see our selection of current films.

Will you have 3D movies

I’m afraid not – but at least you don’t have to wear those dorky glasses!

Can I buy gift cards?

Everyone loves discounts! We have a 10 Tickets Gift Pack on sale at our Box Office for $105, valid for a year! That’s a $3 saving per ticket, which works out to $30 savings in total! Do note that the Gift Pack must be purchased and used in person at our Box Office only.

Do you offer memberships?

Yes!

Projector Fan Club Perks include 4 free tickets, $2 off regular ticket prices (that works out to $11.50 per ticket), 10% off at the Intermission Bar and other cool, member-exclusive stuff like merchandise giveaways, preview screenings and more!

We also have a Student Club and a Senior Club which entitles you to the same perks but with $2 off concession prices instead (which works out to $9.50 per ticket)!

For more information, click on “MEMBERSHIP“.

Please read the Terms and Conditions carefully before you make an informed decision on which Loyalty Programme product to purchase. Any dispute about our redemption policies will be disregarded.

Help! I’m a Fan Club / Student Club / Senior Club member and I can’t figure out how to redeem my shizz :(

Step-by-step instructions on Membership Logins and Redemptions here http://bit.ly/MemberFAQs

What payment methods do you accept?

At the Box Office, we accept cash, credit card, PayWave, NETS and Grabpay.

Online bookings can be done through credit card.

Can I advertise with the cinema?

Yes! Please drop us an email at info@theprojector.sg for inquiries.

Can I volunteer?

Yes! Volunteers are always welcome – please check our “Volunteer” page.

How much do tickets cost?

$13.50 for Standard

$11.50 for Concession – Seniors (55 and above), Students, National Servicemen (NSF), Persons with Disabilities and Domestic Helpers.

$10.00 Friyay concessions (only for shows before 7pm every Friday) apply for Seniors (55 and above), Students, National Servicemen (NSF), Persons with Disabilities and Domestic Helpers.

Simply show us your IC / Student ID / Sg Enable Transport Concession Card / SADeaf Hearing Help Card / Work Permit at our Box Office for us to verify your identity, and you’re all set!

Do I need a ticket for my child?

Kids that are more than 0.9m in height will require a concession priced ticket ($11.50) to be admitted to any movie.

Unfortunately, infants in arms will not be permitted entry except for specially organized screenings for parents with toddlers…stay tuned!

Can I book tickets online?

Head over to our Films and Events to book tickets for movies you would like to see. Click on the photo of the film for “More Info”. Then the timings of the films should load below it’s summary. Then click on a preferred timing and follow the instructions!

Do I need to pick up tickets I bought online at the cinema?

Nope. After successfully booking online, you may show your e-Ticket to our ushers at the door (after you purchase your food and drinks from Intermission Bar, of course!)

How far in advance can I book?

Except for special screening and events, our general release showtimes will be updated every Tuesday for the upcoming week. You can make a booking as long as the show is up on our website!

How can I cancel or make changes to my booking?

While we have been gracious in allowing refunds and exchanges for online bookings in the past (there was never such practice in any of the other cinemas), we will no longer entertain such requests any further simply because it is time-consuming and frankly, not our fault.

But if you must exchange them, we will consider your request on a case-by-case basis at our box office.

Please come before the start of the film that you originally booked as we cannot swap tickets of films that have already started playing.

Can I select seats? / I can’t find my seat number!

It’s only free seating at The Projector! Doors open 10 minutes before the film is scheduled to start, so please come early to grab your preferred seat.

Why are you not responding to my emails immediately?

We are a very lean team and we run all aspects of the cinema besides replying queries through email. Please do bear with us, we endeavour to respond to inquiries within the next day.

I did not receive any ticket confirmation!

There are times when you don’t receive a ticket confirmation. Please don’t panic. Once the Payment Express transaction is a success, your name and email will most likely be reflected in our ticketing system. Simply turn up before the screening with your name and our Box Office staff will settle the rest.

I’m seeing some crazy showtimes on your website!

If you see some unbelievable showtimes (e.g 4.00am) listed on our website, it is likely that you have your computer/mobile set to another country’s timezone. As our website relies on your device’s clock to display showtimes, please set your device to Singapore Standard Time (GMT +8).!

Does this film have subtitles?

You can check at the top of each film’s webpage, under the subheading “Language”. If it has subtitles, it will be stated there.

I turn 21 this year. Can I watch an R21 film?

If you turn 21 by the date of the R21 screening that you are going for, then yes, you can. We check IDs at the door; underage persons will be turned away and offered refunds at the box office. The same applies for 18 year olds and M18 Films.

Is the venue wheelchair accessible?

Only Intermission Bar and the Blue Room is accessible by wheelchair.  Please refer to our detailed description on wheelchair access and weekly listings of films in the Blue Room HERE.

Can you bring in this film please?

Film acquisition is not a straightforward process – it’s tedious as hell. We appreciate your input and will do our best to look into it but no promises!